OSI’s Lean Six Sigma (LSS) program helps UC San Diego staff and faculty improve efficiency and quality through structured problem-solving. We provide interactive training, project support, and a campus-wide community to build continuous improvement skills. Participants apply tools that reduce waste, improve quality, and strengthen service delivery.
The result: empowered teams driving real, measurable change.
OSI’s Lean Six Sigma (LSS) program empowers UC San Diego staff to eliminate waste and improve processes.
Learn Lean Six Sigma fundamentals and practice tools on simulated data in highly engaging in-person or virtual sessions. Participants earn a UC San Diego Yellow Belt certification upon completion.
Tailored Yellow Belt sessions designed for your department’s unique processes and improvement goals.
OSI provides financial support for staff pursuing Green or Black Belt certification through UC San Diego Extended Studies.
OSI partners with departments to lead Lean Six Sigma projects, guiding teams through the DMAIC cycle to solve complex problems.
Engaging, Instructor-Led Workshops
Our facilitators introduce concepts like value stream mapping, root cause analysis, and data-driven decision-making through simulations, group activities, and industry-specific case studies.
Hands-On Learning
When you are attending a training, whether in-person or virtual, expect a structured, interactive experience grounded in real UC San Diego scenarios and practical tools.
Tangible Results and Lasting Impact
You will walk away with the mindset to keep driving change—long after the training is completed or OSI’s direct involvement ends.
The Challenge and Our Approach
The Undergraduate Admissions team partnered with OSI to improve the review and validation process for first-year and transfer applications. OSI led a structured Lean Six Sigma engagement involving baseline data analysis, stakeholder interviews, and a solution ideation workshop. The analysis revealed that over 40% of first-year applications, and 26% of transfer applications had errors or missing information, creating delays and increasing staff workload due to follow-up communications.
The Impact
Together, OSI and Admissions designed multiple improvement strategies, including a proposed AI-powered “submission completeness checker” to flag issues before review. Though still in the proof-of-concept phase, the combined improvements and automation opportunities are projected to save approximately thousands of dollars annually. The project not only addressed critical inefficiencies but also showcased how Lean Six Sigma can surface scalable, data-backed solutions for campus-wide operations.
Ready to start your Lean Six Sigma journey or improve a process? Contact us to turn “there must be a better way” into real, lasting change.